contact your doctors online and get a response by the end of the next working day

Covid vaccine delivery programme

The covid vaccination bus is in Chapeltown between 13th and 16th April 2021. Just turn up: no appointment needed. It will be parked at BAME Health & Wellbeing Hub opposite Reginald Centre daily 10am to 3pm.

Click here for information about who is eligible for a covid vaccine now, and how to book

Practice update 9th April 2021

We are open

In the past year, we changed our appointment system significantly and worked mostly on the phone. As of March 2021 a backlog has built up and the wait for a routine appointment is much longer than we would like; we are sorry about this and are working to overcome it. We are now planning how we move back to our "normal" appointment system (ie much more face to face, and meeting our target 10 day wait for a routine appointment) and in order to do so we are having a short period where our routine appointments have been reduced to 7.5 minutes. This will enable us to provide more appointments. Please see the next section "Our appointment system" for more information and how you can support this work.

 

The reasons we want to move back towards more face to face work is because: it provides better continuity of care; patients tell us they want it. [There will still be phone appointments available if that is your preference, if no physical examination will be necessary].

The reasons that a backlog has built up is because: February is always the busiest month; working on the phone takes more appointments to get things sorted out; lots of people didn't get in touch earlier in the pandemic but are doing so now; lots of people are feeling the mental impact of the pandemic are are calling us for support.

Our appointment system now

In these challenging times we need your help.

1) Physiotherapist, pharmacist or Healthy Minds team? At St Martins we offer a variety of appts with a variety of health professionals. As at present there is high demand for GP appointments, please consider booking with another health professional if appropriate for example our physiotherapist, pharmacist or Healthy Minds team. All the services are listed on the “Services” tab.

2) GP same day service if you are acutely unwell (this means that the issue has come on in the last few days – or got much worse - in the last few days or may quickly get more serious). Please call on the same day before 11am. Please only ask for same day service if you are acutely unwell. The same day service is not a shortcut to a quicker routine appointment because at present we are having up to 60 “same day service” calls per day which means the doctor will only have time to deal with the most pressing aspects of your care on that same day.

After 11am our same day service is for people who are so unwell that the GP may need to admit them for hospital treatment.

3) GP routine appointments these are pre-bookable and are for issues which do not meet the Same Day Service criteria. In routine appointments there is more time to go into your issue in depth. They are all on the phone at the moment and so we may ask you to send in photos, or to take part in a video consultation.  

If you ask for a same day appt our PST will be asking if you are acutely unwell / if your issue has come on or got much worse in the past few days. If the doctor feels you do not meet these criteria for the same day service then they will ask you to book a routine appt.

4) NEW! We have introduced eConsult – see above– please complete the online form then it will be seen by a GP and we will respond by the end of the following working day. We may respond by phone call or text or by booking you an appropriate appointment.

 

Face to face appointments

We are booking a few face to face appointments – see below. Please be assured that the practice is a low-risk environment. We maintain stringent cleanliness and 2 metre social distancing. With only a few people coming in to the building, there is plenty of space to spread out. PPE is worn for all face to face appointments. 

We encourage you to support the Government advice to wear a face covering in public places. There is more information, including how to make your own cheaply, here.

 

We are booking face to face appointments only for childhood immunisations, smear tests, blood tests (as requested by a GP or for medication monitoring), certain injections such as B12 when authorised by the GP, ear syringing, annual review of long-term conditions (Birthday Month reviews), and others who have already spoken to a GP by phone.

 

If you have symptoms of Covid19 then you must stay at home and not attend your appointment. Read more here.

  

Testing for Covid

If you have covid symptoms then you must get tested. Covid symptoms are a high temperature, a new continuous cough, a loss or change to your sense of smell or taste. There is no need to get a test if you have other symptoms. You can also get a free test if you have been asked to do so by local councils or by a healthcare provider.

Click here to go through to gov.uk website to arrange a test. If you do not have internet access then call 119. If there are no tests currently available then try again a few hours later. The same tests are available online as by phone: if no tests are available online then none will be available via 119 either.

If you want a test in order to travel to another country, then you should pay for one privately.

Sorry, but we cannot advise on any aspect of testing, we cannot help you get a test more quickly or more locally. The system works completely separately from general practice. The results are sent to you directly.

You Tube video on how to do home test.

Looking after yourself

Covid19 - your mental health & wellbeing

The coronavirus (COVID19) outbreak is having an impact on everyone’s daily lives.

During this time, you may be bored, frustrated or lonely. You may also feel low, worried, anxious, or be concerned about your health or that of those close to you. Everyone reacts differently to events and changes in the way that we think, feel and behave vary between different people and over time. It’s important that you take care of your mind as well as your body and to get further support if you need it.

The Government has published advice for us all about how to look after ourselves at this very difficult time. Read it here.

We find Mindwell useful: it is an information hub with the latest information and resources to help people in Leeds take care of their mental health at this time.

MindMate is a trusted Leeds-based website specifically for to support children and young people with their mental health, their families and the professionals who support them.

ActiveLeeds - To help support everyone at home, Leeds Council has online resources for all ages, including home workout tutorials, guidance and information, and fun challenges to try at home.

 Carers

If you care for someone, then this time can be particularly difficult. The Government has made some guidance for carers which is here.

Carers UK has also got lots of useful help and resources here.

In Leeds, if you need practical help such as shopping or medicines, then please call Doing Good Leeds on 0113  378 1877.

Page last updated: 26.3.21

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